Gail Vaz-Oxlade on how her first job taught her tenacity: ‘Once I passed that spot, I could smell the money’
2024-07-14
From Jamaican Immigrant to Personal Finance Guru: Gail Vaz-Oxlade's Remarkable Journey
Gail Vaz-Oxlade, the renowned personal finance expert and host of the popular TV show "Til Debt Do Us Part," has not always been the money-savvy guru we know today. In fact, her journey to financial literacy and success began as a young immigrant to Canada, where she had to learn the hard way how to earn and manage her own money.
Unlocking the Secrets of Financial Independence: Gail Vaz-Oxlade's Inspiring Story
From Jamaica to Canada: A Fresh Start and a Steep Learning Curve
When Gail Vaz-Oxlade arrived in Toronto, Canada, in 1977 at the age of 18, she was a fresh immigrant with no prior work experience and a vastly different financial background. In her home country of Jamaica, her family's financial circumstances were markedly different, and she had never had to earn her own spending money. However, in Canada, if she wanted money, she would have to find a way to earn it herself.Gail's uncle, a "real hustler" who had pieced together an income while completing his university education, offered her a job as a telephone surveyor. Gail didn't hesitate, eager to have a job and earn her own money. Little did she know that this job would be the start of a journey that would shape her future as a personal finance expert.
Navigating the World of Telephone Surveys: Gail's Unexpected Calling
Gail's job as a telephone surveyor was a pay-by-piece job, where she would be given a political survey questionnaire and a long list of telephone numbers to call. The goal was to reach the first "cut-off point" on the survey, which would earn her a certain amount, and then to complete the entire survey to receive the full payment.Despite the challenges of calling people early on Sunday mornings and dealing with rude or offended respondents, Gail quickly learned to adapt and excel at the job. Her Jamaican accent, which she initially tried to hide, became an asset, as it piqued people's curiosity and kept them listening. Gail also learned to smile on the phone, which further improved her performance.Within a week, Gail had mastered the art of telephone surveying, and her manager soon moved her from the by-the-piece system to a straight-up per hour wage – a significant amount in 1978, equivalent to around per hour today.
Developing a Thick Skin and a Tenacious Spirit
Gail's experience as a telephone surveyor was not without its challenges. She faced rejection, rudeness, and even offended respondents who didn't want to discuss politics. However, Gail learned to develop a thick skin and a tenacious spirit, qualities that would serve her well throughout her life.During the "in-betweens" of the surveys, Gail would engage in playful banter with the respondents, learning to be personable and build a positive rapport. She realized that a positive attitude could often lead to a more positive outcome, even in the face of negative experiences.This formative experience, Gail believes, was the genesis of her ability to persevere and overcome obstacles – a trait that would become essential as she navigated her journey to becoming a renowned personal finance expert.
From Telephone Surveyor to Personal Finance Guru
Gail Vaz-Oxlade's journey from a young Jamaican immigrant to a respected personal finance expert is a testament to her resilience, adaptability, and unwavering determination. The skills and mindset she developed during her time as a telephone surveyor – her ability to connect with people, her thick skin, and her tenacious spirit – would all play a crucial role in shaping her future success.Today, Gail Vaz-Oxlade is a household name in the world of personal finance, known for her no-nonsense approach and her mission to empower individuals to take control of their financial lives. Her popular TV show, "Til Debt Do Us Part," has helped countless people overcome their financial challenges and achieve financial freedom.Gail's story is a powerful reminder that the path to success is not always linear, and that even the most unexpected experiences can shape our future in profound ways. Her journey from a young immigrant to a personal finance guru is a testament to the transformative power of resilience, adaptability, and a relentless pursuit of financial literacy.